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Log a computer repair

Tell us about your device and the issue. You'll get a reference number to quote when you follow up or drop it off.

We quickly identify and repair most computer problems using proper diagnostic tools, for home, business, residential and commercial clients — repair, maintenance, upgrades, setup, configuration, software troubleshooting, and virus detection, removal and prevention.

Your reference number

Save this number — quote it if you call, WhatsApp, or drop the device off. We've opened your email client to send these details to us; if it didn't open, email info@brainchainltd.co.ke or call 0720 590003 directly with your reference number.

Client details

Device details

Issue details

This opens your email client addressed to info@brainchainltd.co.ke with all the details above. Your reference number is generated on this page only — we don't have an online status tracker yet, so please quote it when you follow up.

What happens next

1

You log it

Fill in the form and get your reference number.

2

We follow up

We'll call or email to confirm drop-off or arrange a visit.

3

We diagnose

We assess the issue and quote before any chargeable work.

4

You get it back

Repaired, tested, and handed back — or delivered if arranged.